These conditions of sale are concluded on the one hand by the company Au Fil d'Alpaga whose head office is located in Lieu-dit Vieilleville, 87140 Compreignac, registered with the Chamber of Agriculture of Limoges under the number below- after called " Au Fil d'Alpaga " and managing the aufildalpaga.fr site and, on the other hand, by any natural or legal person wishing to make a purchase via the aufildalpaga.fr website hereinafter called "the buyer" .
Article 1: object
The present conditions of sale aim to define the contractual relations between Au Fil d'Alpaga and the buyer and the conditions applicable to any purchase made through the aufildalpaga.fr website . The acquisition of a product through this site implies unconditional acceptance by the buyer of these conditions of sale which the buyer acknowledges having read before ordering. Before any transaction, the buyer declares on the one hand that the purchase of products on the aufildalpaga.fr siteis not directly related to his professional activity and is limited to a strictly personal use and on the other hand to have full legal capacity, allowing him to commit under these general conditions of sale.
The company Au Fil d'Alpaga retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or with the aim of improving the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.
Article 2. Products
The products offered are those which appear on the aufildalpaga.fr site of Au Fil d'Alpaga , within the limits of available stocks. The company Au Fil d'Alpaga reserves the right to modify the assortment of products at any time. Each product is presented on the website in the form of a description containing its main technical characteristics (capacity, use, composition, etc.). The photographs are as faithful as possible but do not bind the Seller. The sale of the products presented on the aufildalpaga.fr site is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.
Article 3. Tariffs
The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the rate of VAT may be reflected in the price of the products. The company Au Fil d'Alpaga reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order.
Article 4. Order and payment methods
Before any order, the buyer must create an account on the aufildalpaga.fr site . The account creation section is accessible directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. The company Au Fil d'Alpaga offers the buyer to order and pay for their products in several stages, with 3 payment options to choose from:
- Payment by check :the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), verifies the delivery address or provides a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by check". Finally, the last step offers him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to confirm his order by clicking on the "Confirm my order" button. This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order confirming the registration of his order.Alice Gibaud ”at the following address: Lieu-dit Vieilleville 87140 Compreignac . No cash payment should be sent. Only checks issued by a French bank will be accepted. Upon receipt of the check, the order will be processed and the buyer will be informed by email. The company Au Fil d'Alpaga will dispatch the products at the earliest 2 working days after cashing the check corresponding to the order, subject to provisions.
- Secure payment by Paypal or bank card (via the PAYPAL system):the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), verifies the delivery address or provides a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by Paypal". The next step offers him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to confirm his order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the PAYPAL secure interface in order to securely enter their Paypal account or personal credit card references. If payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In the event of fraudulent use thereof, the purchaser may require the cancellation of payment by card, the sums paid will then be re-credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proved made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the card holder must contest, in writing, the debit with his bank, within 70 days of the transaction, or even 120 days. if the contract binding it to it provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection made by the holder. No costs of restitution of the sums can be charged to the holder.
The confirmation of an order implies acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation of availing oneself of its own conditions of purchase. All the data provided and the confirmation recorded will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the company Au Fil d'Alpaga will send him by e-mail confirmation of the registration of his order.
If the buyer wishes to contact the company Au Fil d'Alpaga, he can do so either by mail at the following address: Au Fil d'Alpaga , Lieu-dit Vieilleville 87140 Compreignac ; either by email to the following address: email@example.com
Article 5. Retention of title
The company Au Fil d'Alpaga retains full ownership of the products sold until full payment of the price, in principal, costs and taxes included.
Article 6. Withdrawal
Under article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for return costs.
Article 7. Delivery
Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are placed by La Poste via COLISSIMO, delivery service with tracking, delivery without signature. Delivery times are given for information only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. The company Au Fil d'Alpagamay provide the buyer with the tracking number of his package by e-mail. The buyer is delivered to his home by his postman. In the absence of the buyer, he will receive a delivery notice from his postman, which allows him to collect the products ordered from the nearest post office, for a period indicated by the postal services. Transport risks are the responsibility of the purchaser from the moment the items leave the premises of Au Fil d'Alpaga. The buyer is required to check, in the presence of the La Poste employee or the delivery person, the condition of the packaging of the goods and their content on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.
Article 8. Guarantee
All products supplied by the company Au Fil d'Alpaga benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it may be returned to the company Au Fil d'Alpaga which will take it back, exchange it or reimburse it. All complaints, requests for exchange or reimbursement must be made by post to the following address: Au Fil d'Alpaga , Lieu-dit Vieilleville 87140 Compreignac , within thirty days after delivery.
Article 9. Liability
The company Au Fil Alpaca in the remote sales process, is held by an obligation of means. Its responsibility could not be engaged for a damage resulting from the use of the Internet network such as loss of data, intrusion, virus, breakdown of the service, or other involuntary problems.
Article 10. Intellectual property
All the elements of the aufildalpaga.fr site are and remain the intellectual and exclusive property of the company Au Fil d'Alpaga. Nobody is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.
Article 11. Personal data
The company Au Fil d'Alpaga undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. All information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can make the request at any time by mail to the following address: Au Fil d'Alpaga , Lieu-dit Vieilleville 87140 Compreignac
Article 12. Settlement of disputes
These distance selling conditions are subject to French law. For all disputes or litigation, the competent court will be that of Limoges.